VersaSRS HelpDesk
FREE advanced, powerful and feature rich 100% browser based Help Desk
| Downloads |
|
| Publisher |
VersaDev |
| Date Added |
7/15/2010 12:59:00 PM |
| Rating |
|
| License |
Free |
| Download Size |
13.68 MB |
| Screenshots |
VersaSRS HelpDesk screenshot
|
| Operating System |
Windows Server 2003,Windows 2000,Windows XP |
VersaSRS HelpDesk Review
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
